Uber Eats photo requirements, checked before you upload

A pre-upload checklist for Uber Eats item photos, so they go live the first time. Then get a photo that ticks every box from the one on your phone.

Your real dish
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Before: Beef bibimbap, original phone photo

Look: DELIVERY READY ·

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This is a real photo of an item I actually sell.

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Uber Eats item photos that pass the checklist

Beef bibimbap
Before: Galaxy S9, unedited · After: Top-Down look
Photo: Andy Li · CC0
Uber Eats · 1600×900
Veggie burger & fries
Before: Galaxy S9, unedited · After: Delivery Ready look
Photo: Andy Li · CC0
Uber Eats · 1600×900
Fish & chips
Before: Galaxy S5, unedited · After: Delivery Ready look
Photo: Gvjekoslav · CC0
Uber Eats · 1600×900

Uber Eats reviews item photos, and the ones that get turned down usually fail for the same few reasons: there’s text or a logo on the photo, it isn’t the real item, there are several dishes in the shot, or it’s too dark, blurry or small to read on a phone.

Below is a checklist built around those reasons, with what to look up in Uber Eats’ own guidelines and what our Uber Eats download already does. To skip straight to a photo that ticks the boxes, upload your dish at the top of this page.

Container shots are fine

Delivery food lives in containers, and showing the real packaging is honest: it’s what shows up at the door. What gets photos turned down is branding on that packaging (a big logo sticker facing the camera) or a messy shot. Peel the sticker or turn it away, open the lid fully and wipe the rim.

How to update photos in Uber Eats Manager

Download the Uber Eats size from your result. In Uber Eats Manager, go to Menu, open the item and upload the photo. New photos may be reviewed before they show in the app. If one is declined, the reason usually points to one of the checks above; fix it and upload again. Uber Eats changes its screens from time to time, so follow its current help article if the steps differ.

Consistency across your menu

A menu where every photo has the same light and background looks more trustworthy than a patchwork. Pick one look (Delivery Ready is the safe default for Uber Eats) and use “Next dish” to keep it for every item you upload in a session.

Uber Eats item photo checklist

Check each line against Uber Eats’ current photo guidelines before you upload. The right column is what our Uber Eats file does.

Uber Eats item photo checklist: what to check and what our download does
Check	What to confirm with Uber Eats	Our Uber Eats file
The real item	The photo shows the actual menu item, not a similar dish	Made from your own photo; the food is never changed
No overlays	No text, prices, logos, borders, stickers or watermarks	None on the HD download
One item per photo	No extra dishes, hands or clutter that confuse what is included	Background cleaned; nothing added
Framing	The required aspect ratio and the item filling the frame	16:9 crop with the item centered
Minimum resolution	The current minimum pixel size	1600×900 pixels
File type and size	Accepted formats and the maximum file size	JPEG, sRGB, well under typical limits
Light and focus	Bright, sharp, true color	Evenly relit, sharp, natural color

Questions about Uber Eats photo requirements

What size are Uber Eats menu photos?

Uber Eats lists its current minimum size and ratio in its merchant help. Our Uber Eats download is 16:9 at 1600×900 pixels; confirm the current numbers before uploading.

Why was my Uber Eats photo declined?

Most often: text or a logo on the photo, several items in one shot, a photo that isn’t the real item, or poor light and focus. The checklist above covers each one.

Do your photos have a watermark?

Free previews do, so you can judge the result. The HD download you upload to Uber Eats has no watermark, text or border.

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